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Unless otherwise agreed in writing, all orders are accepted subject to the following
terms and conditions. Any special conditions printed on the customers order will not be accepted if they are at variance with our own.
Artwork/Proofs
The title of the artwork ordered remain the property of Mad
Web Design and/or Mad Internet until payment in full has been received. Title will then pass to the client upon cleared funds.
Once approved and films made for printing these cannot be
altered and no refunds are available, (be very careful in checking the spelling as no responsibility can be undertaken for errors not clearly marked at proofing stage), new films with the
alterations being required will need to be paid for.
Printing
All print jobs accepted will be started once payment has cleared or a suitable deposit as mutually agreed has been cleared. Once ordered stock cannot be changed unless the additional
costs are met in full for replacement materials, this includes special ink mixes.
Prices
All prices quoted are subject to alteration at any time without notice, unless made firm for an agreed period, and whilst every endeavor is made
to ensure accuracy, no responsibility is accepted for any error or omission.
Specific quotes are available in writing with guaranteed costs valid for a minimum of thirty days from the
date the estimate is submitted.
Deposit Payment
No refunds can be accepted for deposit payments once stock has been ordered. All design and printing must be paid for in advance, unless specified.
No work will be started until a suitable deposit has been received.
Refunds will only be made in exceptional cases if our quality fails to meet our own high standards and a replacement
order is not acceptable otherwise a replacement order will be produced together with a discount offered on your next print job.
Delivery
Delivery of goods will be by carrier or 1st class post whichever
is deemed to be the most practical. Personal delivery by staff members is always a possibility but will only be carried out when convenient. Collection arrangements can be made, these would
normally be late afternoon/early evening.
Payment terms we accept as follows:
+ Cheque with order.
+ Visa/Mastercard (using Nochex or PayPal clearance services)
+ BACCS Tansfer (details supplied upon request)
+ Cash with order.
Invoices
Invoices will be emailed as printable PDF files, for hard copy Invoices these are charged extra at £2.50 to cover the extra administration costs.
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